Pitstop Clinic Results
If you test with us face-to-face in Clinic you will get your results by SMS text message.
Once your samples are received by the lab, it will take up to 5 working days to process your results.
If you have not received a text in 7 days, please call us at 020 8305 5005.
We're unable to email your results to you.
If you are having trouble logging in, please get in touch:-
Mon - Fri 10am-6pm
020 8305 5005
Alternatively, please email us from the email address you are using to log on and we'll sort this out for you.
At times we may need to speak with you about your results, this could be for a number of different reasons, it's not necessarily something to be concerned about.
Generally, we don't contact you if you have tested at the Pitstop Clinic and your test results come back negative, as you will have an SMS text message letting you know this.
Should you receive a text message asking you to get in touch with us, we'll provide our Sexual Health Office telephone number in the SMS message we send you, alternatively you can find it easily, along with their opening hours, on our Contact Page.