How to Contact Us

If you're interested in using our services or are having any difficulties ordering your home testing kits or condoms we'd love to hear from you, use the email address on our General Contact page.

If you're here to find out how to get to our offices or need help getting to the Pitstop Walk-In clinic, please see the map below and our Find Us page.

If you've had a text message asking you to call us, or you want to talk to someone about your sexual health or get test results, please call using the telephone number on the Results / Calling Us page.

If you're having problems registering on the site, have a complaint or are experiencing problems with our service, please use the email address on our General Contact page, providing your telephone number and we'll contact you as quickly as we can.

Finally, if you need to speak to any other department or have an interest in other aspects of our work, please use our main office telephone number to get in touch with us, or use the link to the METRO Charity website from our General Contact page.

Related Links

We offer tailored services for men who have sex with men. Whatever you need to look after your sexual health, you're sure to find it here.

Find a Clinic

Clinics are conveniently located throughout Greenwich, Bexley & Medway. You can visit them to get sexual health advice, get tested to pick up condoms or receive basic treatments and vaccinations. This will also help you find your closest GUM clinic in London or Medway if you ever have symptoms or need more complex treatment or testing needs.

Free Condoms

If you are a Greenwich, Bexley or Medway resident you can order free condoms to get delivered to your door. As many as 2 packs per month. You can even set up a repeat order to have them delivered every month.

Fuckbook

Log and rate all of your sexual adventures - who you did it with, how and where. Then review all of your action in graphs and stats. It'll blow your mind.

103,700

There are an estimated 103,700 people living with HIV in the UK.

A quarter of penises are slightly
bent when erect

It is estimated that 1 in 20 gay/bi men in the UK has HIV, increasing to 1 in 11 in London

15,875GB

A single sperm contains 37.5 MB of DNA information, one ejaculation represents a data transfer of 15,875GB, equivalent to the combined capacity of 62 MacBook Pro laptops.

In 2014, 40% of adults newly diagnosed HIV positive, were diagnosed late, after they should have started treatment.

200cals

You burn about 200 calories during 30 minutes of active sex.

18,000

Approximately 18,100 (17%) people living with HIV in the UK are unaware of their HIV infection and have not yet been diagnosed

28MPH

A man ejaculates at an average speed of 28 MPH

Despite representing less than an estimated 2% of the London adult population, gay and bisexual men constituted 24% of all London residents diagnosed with a new sexually transmitted infection in 2013.